easy to use friendly bitcoin machine
Under the new owners, the customer service I received was exceptional! Fast delivery, great packaging and great price! Would definitely buy from again.
I bought online yesterday and haven't received any correspondence other than the automatic order e-mail. The auto e-mail send the order was "pending payment confirmation". I e-mailed them earlier today to ask what the status was and haven't heard back. So far not a lot of confidence in the company but I'll update my review and rating as things progress.
CAUTION!!! This company sent out another customers personal information via email to me. Probably a mistake but COME ON ARE YOU KIDDING ME!!! This information in the hand of the wrong person, you know nothing good will come of that! In one of Amagi Metals email reply to me was another customers personal information. I called that customer and warned him what had happened. Customer service is nonexistent. Amagi did not answer any of the questions I sent them. Yes they replied to each email as if they had never read the email I sent. I requested for my funds to be returned. NEVER HAPPENED!!! They would not answer my requests. I tried for 4 days in a row to call them via telephone with no luck as the number listed on their website and their fax number were out of service.
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