This is my 3rd order. Each time the processing and shipping time is taking longer. My order was not a large order and according to the website everything was in stock. After 4 days with the order in "payment processed" status, I called and spent 25 minutes waiting for someone to talk to. I was told it would take up to 5 days to pack and a week for shipping. I will now be looking to spend my money with another business.